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Frequently Asking Questions
We accept payment by credit and debit cards via PayPal Secure payment method. Paypal Buyer & Seller Protection is a guarantee for both sides.
This is the regulation of Paypal to protect both side’s sellers and buyers. Tracking number will show the destination address to prove that your order was received at the same address as in your Paypal account.
If you received a damaged or wrong product, please contact us by email, phone, or WhatsApp and we will shortly organize the return or reship process.
If you decided to change or cancel your order, please contact us in 24 hours after your order begins with processing to ship.
Yes you are able to get 100% REFUND if you don’t like your order in the reasonable case as a damaged product.
Approximate delivery time is 2-4 weeks to the United States, Australia, United Kingdom, Germany, France, Italy, Sweden, Spain, and other European countries.
Right after you complete your order with payment:
- you will receive the email from our store, Please check the email from us with all details about your order. Important to have the same shipping address as in your Paypal if you choose this payment method.
- Processing time for the order will take 2-5 days to organize shipping.
- We ship a parcel with your order and notify you by email where will be provided a tracking number.
Your order will be delivered directly to your door by courier from EMS or DHL logistics company.
As soon as the order will be sent, you will receive an email with the tracking number and a URL to track your package. We ship with DHL or EMS Express so you can expect your sneakers in the shortest terms.
Delivery is absolutely free for all countries in our shopping cart list. Also, you don`t have to pay on delivery, because the price of sneakers included shipping by DHL or EMS courier companies.
PRODUCT AVAILABILITY & AUTHENTICITY
Almost all sizes for all models of shoes are in stock. Our shop of Yeezy`s, Jordan`s, Off-White and etc. working together with many Partners Stock Resellers, therefore there no problem finding any model of sneakers in any size.
We would like to provide a fair opportunity to shop our top shoes, therefore you are able to reserve products if somehow you having issues to pay with Credit or Debit card, and PayPal. For reservations, you need a Bitcoin Wallet to pay via the QR code invoice. Please, contact us for details via form or email email@example.com
Yes, it’s 100% authentic, produced with high-quality materials under factory certificated license. Our team expertise every pair of sneakers before send with the shipping company, and we guarantee all items are the best quality sneakers.
Your order will be declared as a gift or some not expensive personal parcel to avoid any Custom TAX charges.
Please choose the size 0.5 bigger than your regular size, because new shoes can fit tight. Just measure your foot and check our SIZE TABLE at any product page it will help to choose the right size for you.