Frequently Asking Questions
We accept payment by credit and debit cards and all other methods via PayPal Secure payment system. Paypal Buyer & Seller Protection is a guarantee for both sides.
Purchasers have to provide a correct and confirmed shipping & billing address per Paypal’s regulation to protect both sides’ sellers and buyers. The tracking number will show the destination address as in your order, and it must be the same address as in your Paypal account.
For over 2 years our statistics of damaged or wrong orders has been less than 1%. In case you have received a damaged or incorrect product, please get in touch with us by email with a photo of damaged shoes, and we will shortly organize a return or a reshipping process.
If you decide to change or cancel your order, please get in touch with us within 24 hours. We won’t be able to cancel your order once it has been shipped.
Yes, you can get a 100% REFUND if you are not satisfied with your purchase in reasonably explained cases such as recieving a damaged product or for any other quality-related reason.
The approximate delivery time is 2-4 weeks to the United States, Australia, United Kingdom, Germany, France, Italy, Sweden, Spain, and other European countries.
Delivery time to Saudi Arabia, Kuwait, UAE is 1-3 weeks (Please fill up your full address with House \ Building \ Apartment number \ Street name \ Postal code \ State or Region – Governor or Area on English)
Right after you complete your order with payment:
- You will receive an email from our store. In the email please make sure that all the details about your order are correct. It is important to have the same shipping address as in your Paypal if you choose this payment method.
- Processing time for the order will take 7-10 days before shipping.
- We ship a parcel with your order and notify you by email to provide a tracking number.
Depending on the country, your order will be delivered directly to your door by a courier from FedEx, Aramex, DHL, EMS, or another logistics company.
It needs 7 days for every order to be first shipped to the transport hub warehouse to optimize shipping time and minimize your country’s customs taxes. As soon as the order arrives at the transport hub, you will receive an email with the tracking number and a URL to track your package. We ship with DHL, FedEx, ARAMEX.
The shipping cost ranges from 25 USD to 29 USD and depends on the country. Our customers are prompted to pay for the delivery on our checkout page. Please select your country or region on the checkout page.
PRODUCT AVAILABILITY & AUTHENTICITY
All sizes for all models of shoes are in stock. Our shop sells legit Yeezy’s Boost shoes, so we work together with many Partners Stocks Resellers. Therefore there is no problem finding any sneakers model in any size. It will be packed and shipped from our Partner warehouse in 7 business days if it’s not in our warehouse.
We would like to provide a fair opportunity to shop for our top shoes, therefore you are able to reserve products if for some reason you are having issues with PayPal, Credit, or Debit card payment. You need a Bitcoin or Dogecoin Wallet to pay via the QR code invoice to make a reservation. Please, contact us for details via the form or email
Yes, these are 100% authentic Yeezy shoes, produced with high-quality materials under a Taiwan factory-certified license. Our team examines every pair of sneakers before sending them to the shipping company, and we guarantee that all our items are sneakers of the best quality.
We are also preparing our shoes before the shipment to help you save your money on taxes. To prevent our customers from paying hefty customs fees we declare our products for a low price.
Please choose shoe size only after you measure your insole (slip sole) of your comfortable shoes. We also recommend choosing 0.5 bigger than your regular size, because new shoes can fit tight if you are active or doing sport. Just measure your foot and check our SIZE TABLE on any product page. Accurate measuring will help to choose the right size for you.