IF LOST OR DAMAGED
All our orders 100% insured by AirBoostShoes.com and Delivery Courier Company.
- We offer a full refund or reship product in case the parcel is lost or damaged. We keep an eye on every parcel to make sure your order is delivered in good condition.
- If you were not happy with your order, please contact us via email or contact us via the contact form, and we will help you with the pleasure to return and get a full refund in terms and conditions you agreed.
- Shipping Policy Guarantee 3-5 weeks for delivery during COVID19 regulations, or 100% shipping cost refund if it is over than 5 weeks.
IF the WRONG SIZE OF SHOES ORDERED
We understand that it can happen, and if somehow the size of the shoe you ordered is not fit you well:
1. Almost 99% of our orders are sent the correct size as in the client order.
2. Client responsible for his size ordered and agreed on our terms and conditions on the checkout page.
3. In our fault, we guarantee 100% compensation for reshipping the correct size.
100% MONEY BACK
After you contact us, we will make a short process for a full refund via the same payment method you use to pay for the order:
- All payments via PayPal need your personal verification by our shop manager via email.
- We would guarantee 100% Money-Back via PayPal if you agreed to cancel your order in 48 hours.
- Our payment policy guarantee 100% Money-Back via PayPal in case a client not respond our email in 7 working days from the payment day.