Return & Refund Policy
Refund or Reshipment
If the shipment is lost or damaged, we offer a complete refund or reshipment. We monitor every package to ensure that your order is delivered undamaged.
Order Delivery in 1-3 weeks
Shipping Policy Guarantee delivery in 1–3 weeks, but only to certain countries during COVID19 regulations, or get a full refund of shipping costs if it takes longer than 4 weeks.
30 Days Moneyback
Sending anything back to the factory warehouse. Products purchased from us can be returned within 30 days for a full refund. Transportation expenses have to be paid by the customer.
In the case of a lost or damaged
In the case of a loss of the parcel in transit, you will receive a full refund or reship of the item.
Only New Never Worn Sneakers
Please take photos of the shoes before walking outside; if you use your new shoes and they show signs of being used or washed, we cannot accept a return and issue a refund because they are no longer in their original, unworn state.
Order correct size
Customer is solely responsible for ordering the correct size and accepting our terms and conditions on the payment page.