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Frequently Asking Questions
We accept payment by credit and debit cards via PayPal Secure payment method. Paypal Buyer & Seller Protection is a guarantee for both sides.
Purchasers have to provide a correct and confirmed shipping & billing address per Paypal’s regulation to protect both sides’ sellers and buyers. The tracking number will show the destination address as in your order, and it must be the same address as in your Paypal account.
If you received a damaged or wrong product, please contact us by email or phone and we will shortly organize the return or reship process.
If you decided to change or cancel your order, please contact us in 24 hours, we can`t cancel your order after shipping.
Yes, you are able to get a 100% REFUND if you don’t like your order in reasonably explained cases as a damaged product.
Approximate delivery time is 3-4 weeks to the United States, Australia, United Kingdom, Germany, France, Italy, Sweden, Spain, and other European countries.
Delivery time to Saudi Arabia, Kuwait, UAE is 3-4 weeks (Please fill up your full address with House \ Building \ Apartment number \ Street name \ Postal code \ State or Region – Governor or Area on English)
Right after you complete your order with payment:
- You will receive an email from our store. Please check the email from us with all details about your order. Important to have the same shipping address as in your Paypal if you choose this payment method.
- Processing time for the order will take 7-10 days before shipping.
- We ship a parcel with your order and notify you by email to provide a tracking number.
Your order will be delivered directly to your door by courier from EMS or DHL logistics company.
As soon as the order will be sent, you will receive an email with the tracking number and a URL to track your package. We ship with DHL or EMS Express Post.
The shipping cost is from 25 USD to 29 USD and depends on the countries. Customers are paying for delivery on our checkout page. Please choose your section with your country or region on the checkout page — no additional charges or receiving.
PRODUCT AVAILABILITY & AUTHENTICITY
Almost all sizes for all models of shoes are in stock. Our shop sells legit Yeezy’s and Human Race, so we are working together with many Partners Stocks Resellers. Therefore there is no problem finding any sneakers model in any size. If it’s not in our warehouse, it will be packed and shipped from our Partner warehouse in 3 business days.
We would like to provide a fair opportunity to shop our top shoes, therefore you are able to reserve products if somehow you having issues to pay with Credit or Debit card, and PayPal. For reservations, you need a Bitcoin Wallet to pay via the QR code invoice. Please, contact us for details via form or email email@example.com
Yes, it’s 100% authentic Yeezy shoes, produced with high-quality materials under a Taiwan factory-certified license. Our team expertise every pair of sneakers before send with the shipping company, and we guarantee all items are the best quality sneakers.
We are also preparing our shoes the way it will save your money on taxes. To avoid our customers paying hefty customs fees, we claim our products for a low price.
We are also declaring shoes the way it will save your money on taxes. To avoid our customers paying hefty customs fees, we claim our products for a low price. QR code on the original box will be disabled to prevent any problems.
Please choose shoe size only after you measure your insole (slip sole) of your comfortable shoes. We also recommend choosing 0.5 bigger than your regular size, because new shoes can fit tight if you are active or doing sport. Just measure your foot and check our SIZE TABLE on any product page. Accurate measuring will help to choose the right size for you.