Thank you for choosing AirBoostShoes.com for your sneaker needs. We want to ensure that you have a pleasant shopping experience with us. Please review our Return and Refund Policy:
Our return policy covers a period of 30 days from the date of your purchase. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of Purchase and Order Confirmation
To process your return efficiently, we require a receipt or proof of purchase. Along with that, we also need confirmation of the size and shipping address for all orders to ensure responsive communication between our support team and you.
After placing an order, you will receive an email from email@example.com to confirm the size and shipping address you provided during checkout. It is crucial to respond to this email to confirm the accuracy of the order details. If there are any discrepancies or changes needed, please notify our support team promptly.
Once we receive and inspect your returned item, we will send you an email to notify you that we have received it. We will also inform you of the approval or rejection of your refund.
If your refund is approved, the credit will be applied to your credit card or the original method of payment, within a certain amount of days.
Late or Missing Refunds
If you have not received your refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company; it may take some time for your refund to be officially posted.
- Next, contact your bank, as there may be some processing time before a refund is reflected.
If you have completed all these steps and still haven’t received your refund, please contact us at firstname.lastname@example.org, and our customer support team will be glad to assist you.
Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange the item for the same product, please send us an email at email@example.com, and we will provide you with a return address.
To return your product, please send us an email at firstname.lastname@example.org, and we will provide you with a return address.
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please consider using a trackable shipping service or purchasing shipping insurance for items over $100. We cannot guarantee that we will receive your returned item.
For any further questions or inquiries regarding our Return and Refund Policy, please contact our customer support team at email@example.com.