FAQ (Frequently Asking Question)
A1: Placing an order is easy! Browse our selection of sneakers, choose your preferred styles, and select the size. Click the “Add to Cart” button for each item you want and choose option (Size). Once you’ve finished shopping, proceed to the checkout page where you can provide your shipping and payment details to complete the purchase.
A2: While having an account can make future purchases faster, you can also checkout as a guest. Creating an account allows you to track your orders and access exclusive offers.
A3. We accept a variety of payment methods, including major debit and credit cards (Visa, MasterCard, American Express), PayPal, and more.
We accept Cryptocurrency as Bitcoin, please contact us for details.
Rest assured that your payment information is secure with us.
A4. If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach out to us through the Contact Us page on our website, and we’ll get back to you as soon as possible.
A5. Yes, we frequently offer promotions, discounts, and special offers to our valued customers. Be sure to subscribe to our newsletter and follow us on social media to stay updated on the latest deals.
We hope this FAQ section has provided answers to your questions. If you need further assistance, please don’t hesitate to contact our friendly customer support team. Happy shopping at AirBoostShoes.com!
SHIPPING & DELIVERY
Yes, you can track your order by using the tracking number provided in the shipping confirmation email within 5-7 business days since you make your order. Simply check your email and click on the tracking link to see the current status and estimated delivery date of your package.
A7. Yes, we offer international shipping to many countries. During the checkout process, you’ll be able to select your country and view the available shipping options and costs. (Promotional Free Shipping till 30 September 2023)
A8 After a thorough quality check-up, we’ll provide you with a tracking number within 5 days. Your sneakers will then be delivered within approximately 7-14 business days, depending on your location. Check Details on our Shipping Page
A9. Please take a clear good quality photo of the damaged shoe and send it to us via email, prepare your shoes to send them back to our warehouse after receiving the shoes and expertise we will get in touch with you to refund your payment or ship a new pair of shoes.
A10. We’re pleased to offer free international shipping to over 70 countries worldwide. Our commitment to providing you with the best service means your sneakers will reach you with express courier delivery.
SHOPPING POLICY (Frequently Asking Question)
A11. We are unable to adjust the size of your purchase, and if the shoes you ordered are the exact size on Tag but feel too big or small, your size selection is non-refundable.
A12. We want you to be satisfied with your purchase. If for any reason you’re not happy with your sneakers, you can return them within 30 days of delivery for a refund or exchange. Please check our Returns & Refunds policy for more details. Customer Need to pay for return shipping and provide tracking number for details please check Return and Refund Policy Page.
A13. Yes, please contact us directly within 1 business day and you will get a refund without a fee.
A14: While having an account can make future purchases faster, you can also checkout as a guest. Creating an account allows you to track your orders and access exclusive offers but we will keep you in touch by providing email at the checkout page.
A15. Absolutely! We take pride in offering only authentic and genuine sneakers from reputable brands. We work directly with authorized distributors and retailers to ensure the authenticity of all our products.
A16. If your size is out of stock, don’t worry. Our inventory is regularly updated, and we often restock popular sizes and styles. You can sign up for notifications to be informed when the product is back in stock or contact us directly via email or chat.
A17. The lifespan of a pair of Yeezy shoes or Nike Air Jordan can vary depending on several factors, including how often they are worn, the type of activities they are worn for, and how well they are cared for. On average, a pair of Yeezy shoes can last anywhere from 1 to 3 years with regular wear.
Here are some factors that can influence the longevity of Yeezy and Air Jordan Nike shoes:
- Frequency of Wear: The more frequently you wear your Yeezys or Air Jordan, the quicker they may show signs of wear and tear. Rotating between multiple pairs of shoes can help extend their lifespan.
- Type of Activities: Yeezy or Air Jordan shoes are designed as lifestyle sneakers and are generally not intended for intense physical activities like running or sports. Wearing them for their intended purpose can help preserve their condition.
- Care and Maintenance: Proper care can significantly extend the lifespan of your Yeezys. Regularly cleaning them, protecting them from dirt and stains, and storing them in a cool, dry place can help maintain their appearance.
- Quality of Materials: Yeezy and Air Jordan shoes are known for their high-quality materials, which can contribute to their durability. However, even high-quality materials can wear down over time with regular use.
- Style and Model: Different Yeezy and Air Jordan models may have different levels of durability based on their design, materials, and construction. Some models may have features that make them more suitable for everyday wear.
- Wear Patterns: How and where the shoes are worn can impact their lifespan. For example, walking on rough surfaces or consistently wearing them in harsh weather conditions can lead to quicker wear.
- Personal Care: Individual habits, such as how forcefully you walk, how you tie your shoelaces, and how well you maintain the shoes, can all affect their longevity.
Remember that Yeezy or Air Jordan shoes, like any footwear, will naturally experience wear and tear over time. Regularly inspecting your shoes for signs of damage and addressing any issues promptly can help you enjoy them for as long as possible.
A17. Every pair of shoes will be expertly checked at our warehouse, and you may request a photo or video report right after your order is paid but before we ship from transport hub. (3 days)